bji 999 Privacy Policy
When you create an account, play games, or make payments at bji 999, we handle your personal information with great care. This privacy policy explains what information we collect, why we use it, and how we keep it safe.
Introduction and Scope
This privacy policy applies to all users of the bji 999 platform — those who visit our website, register an account, play games, or use our support services. "User", "you", or "your" refers to all such individuals.
bji 999 believes every user has the right to control their own personal information. We therefore maintain full transparency in how we collect and use data. If you have any questions after reading this policy, you can reach us via 24/7 live chat or email.
All casino and betting activities at bji 999 are restricted to individuals aged 21 and above. We collect information to verify age at the time of registration.
What Information We Collect
bji 999 collects only the information necessary to run our services properly. We never collect unnecessary or unrelated information.
2.1 Registration and Identity Information
The following information is collected from you when you create an account:
- Full name and date of birth
- Email address and mobile number
- Preferred username and password
- National ID or passport number (when identity verification is required)
2.2 Financial and Transaction Information
Information related to your payment method is collected during deposits and withdrawals. bji 999 accepts bKash, Nagad, Rocket, Upay, and bank transfers. The amount, time, and method of each transaction are stored on our secure servers.
2.3 Technical and Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Duration of site visits and pages viewed
- Cookie and session data
2.4 Support and Communication Information
When you contact us via live chat or email, the content of that conversation, your account number, and the time of contact are recorded. This is used to provide better service in the future.
We do not collect any sensitive information relating to health, religion, political views, or ethnic identity.
Purpose of Data Use
bji 999 uses your information only for the purposes listed below. We never use data for additional or unrelated reasons.
3.1 Account Management and Verification
Your registration information is used to create your account, manage the login process, and verify your identity. A verified account ensures you can safely deposit and withdraw funds.
3.2 Processing Financial Transactions
Payment information is used to correctly process deposit and withdrawal requests. The minimum deposit and withdrawal amount at bji 999 is ৳500, and withdrawals are generally completed within 1 hour.
3.3 Fraud Prevention and Security
Your transaction and login information is analysed to prevent unauthorised use of accounts, money laundering, and other fraudulent activity. This is done to keep your account secure.
3.4 Customer Support
Previous communication records are used to resolve your issues quickly and effectively. bji 999 offers 24/7 live chat and email support in Bengali and English.
3.5 Ensuring Responsible Gaming
By analysing playing patterns, we identify potentially risky behaviour and offer assistance where needed. Our Responsible Gaming guidelines describe this process in detail.
3.6 Technical Improvement and Analysis
Technical information is used to improve platform performance, fix technical issues, and make the user experience more comfortable.
Sharing Information with Third Parties
bji 999 does not sell your personal information or share it with third parties for commercial purposes. Information is shared only in the following limited circumstances:
4.1 Service Provider Partners
We work with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfers), technology infrastructure, and customer support. They may only access the information needed to complete their specific tasks and are bound by our strict data protection agreements.
4.2 Legal Obligations
Where required under applicable Bangladeshi law or by court order, information may be provided at the request of authorities. In such cases, we will attempt to notify the user in advance where legally permitted.
4.3 Fraud Investigation
Information may be shared with relevant authorities or investigative agencies for the purpose of investigating fraud or illegal activity, and only to the extent required for that investigation.
Data Security Methods
bji 999 follows industry-standard technology and practices to protect your information. The key layers of our security framework are outlined below.
5.1 Encryption Technology
Our platform uses SSL (Secure Sockets Layer) encryption, which protects all information transmitted between your browser and our servers. Payment information is stored with an additional layer of encryption.
5.2 Access Controls
Access to your information is granted only to staff who require it for their work. All access is logged and reviewed regularly.
5.3 Security Testing and Monitoring
Our systems undergo regular security testing. Any suspicious activity is automatically detected and our security team is alerted.
5.4 Data Retention Period
Information is retained for as long as your account is active and for any further period required by applicable law. No information is retained beyond what is necessary to meet legal obligations.
To learn more about data protection, you can read our About Us page, which describes our platform's values and security commitments.
Cookies and Tracking Technology
bji 999 uses cookies to improve your experience on the platform. Cookies are small text files stored on your device that hold information about your visit.
6.1 Essential Cookies
These cookies are essential for the platform to function properly. They maintain your login session, handle security checks, and ensure the core functionality of the site.
6.2 Functional Cookies
These cookies remember your preferences and settings (such as language and theme) so you do not have to set them up again on your next visit.
6.3 Analytics Cookies
Anonymous analytical data is collected to monitor and improve platform performance. No individual can be identified from this data.
6.4 Cookie Controls
You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies will prevent you from using some key features of the platform.
Your Rights and Controls
Every user registered at bji 999 has the following rights over their own information:
7.1 Right to Access Information
You can contact our support team at any time to find out what information we hold about you.
7.2 Right to Correct Information
If any information in your account is incorrect, you can request that it be corrected. Keeping your information accurate is important for uninterrupted service.
7.3 Right to Request Deletion
You may request that your account be closed, in which case your information will be deleted except where retention is required by law. However, if there are ongoing financial transactions, the account cannot be closed until those are completed.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from us, you can request to stop receiving them at any time. This will not affect your core account services.
Protection of Minors' Information
All services at bji 999 are for individuals aged 21 and above only. We do not knowingly collect personal information from any minor.
Age is verified at the time of registration. If evidence of a user being underage is found on any account, that account is immediately closed and the related information is deleted.
If, as a parent or guardian, you believe a minor in your family is using our platform, please notify our support team immediately.
Policy Changes and Updates
bji 999 may update this privacy policy when necessary. Changes may occur due to service improvements, introduction of new technology, or changes in applicable law.
If any significant changes are made, we will notify you at your registered email address and the update date on this page will be changed. Continued use of the platform after any changes will be considered acceptance of the updated policy.
Answers to any questions about our terms of service and privacy policy can be found in our FAQ section, where common questions are answered simply.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact us directly. We take all data protection complaints seriously and aim to resolve them promptly.
Live Chat Support
Support is available in Bengali and English seven days a week, twenty-four hours a day.
Each request is processed with a unique ticket number.